Job Description

Reporting to a General Manager, the Food Service Director plans, administers and directs all unit activities related to food service, including Aramark Healthcare+ and client financial accountability, and compliance with the standards established by Aramark Healthcare+, regulatory agencies and client. Leads food service departments. Establishes and maintains effective working relationships with other departments to provide a unified food service experience for patients, residents, visitors and employees. Primary level of impact in within own operations. 

Job Responsibilities

•    Delivers strong operational performance by executing against Aramark Healthcare+ and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal food quality and meal service, and drive patient and customer satisfaction. 
•    Ensures compliance to food safety, sanitation, and overall workplace safety standards. 
•    Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training.
•    Recruits, hires, develops and retains front line team.
•    Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding. Identifies Aramark service expansion opportunities. 
•    Provides overall direction and manages performance for all Food Service Managers, Supervisors and front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding. 
•    Directs, staffs, and trains food service department regarding food presentation, quality, cost control, and cash handling. 
•    Develops operational component forecasts and is able to explain variances. Responsible for component’s accounting functions. 
•    Ensures compliance with all contract obligations. 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications

•    Requires at least 4 years of experience in food service
•    Requires at least 1-3 years of experience in a Food Service Director role
•    Requires a bachelor’s degree or equivalent experience
•    Strong communication skills, financial acumen and Microsoft Office skills
•    Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
•    Ability to demonstrate excellent customer service using Aramark's standard model 
•    Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
•    Healthcare experience preferred
•    NOTE: This client location is a NO SMOKING facility and requires pre-employment Nicotine testing as part of the Drug Screen

Education

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