Job Description
we’re hiring
AGENCY ASSISTANT
remote positionBrandUp is a creative agency based in sunny Los Angeles, working with market-leading brands, impactful entrepreneurs and tomorrow's most exciting startups to create designs that are both intentional and beautiful. Our work creates impact, shapes perception and takes businesses to whole new heights.
We are looking for a remote AGENCY ASSISTANT to oversee agency administrative tasks.
This role is best suited for an integrator type and the ideal unicorn will thrive in managing our internal processes and systems, and supporting our team.
About the role
ROLE BREAKDOWN: →80% agency admin, tracking billing, tracking timelines, supporting with our client kickoff calendar
→ 10% supporting with client onboarding and offboarding
→ 10% supporting our high level team members
RESPONSIBILITIES //- Coordinate day-to-day agency admin activities to ensure project delivery and team efficiency.
- You’ll be reporting directly to the founder & CEO.
- Manage referral and affiliate partners.
- Manage and execute client invoicing and team payroll.
- Assist with client requests // scope additions, support with client escalations.
- Schedule creatives for projects and manage the agency project calendar to ensure accurate capacity measures. You’ll need some sort of design acumen to properly assign designers with projects - think of it like Hogwarts Sorting Hat task for designers!
- Because attention to detail is imperative, we’re hiding an important detail in this bullet: please voice message @wearebrandup on instagram and tell us 2 weird facts about yourself.
- Support with our product shop.
REQUIREMENTS //- 3+ years experience in an admin role, experience managing payments and invoicing.
- HUGE bonus points for either creative agency experience, or some sort of digital agency experience.
- Client-facing communication experience and ability to communicate clearly and kindly.
- Long term commitment. This isn’t a dip in for 6 months and dip out later while you grow your own business kind of thing.
- No VA/OBM agencies please.
- Bonus points if Southern California or Austin, TX based. This is a remote position, but we love getting together for team offsites, activities and hangs!
SKILLS //- Very comfortable (& borderline obsessed with) working with numbers (financials, budgets, timelines) and sheets with precision.
- Proficiency in Slack, Google Drive. Bonus if you also have experience with Clickup, ActiveCampaign, Bill.com, Zapier, Dubsado, Quickbooks, Tapfiliate, Kajabi, Canva. If you’re lacking know-how in these platforms, must be willing to learn on your own time.
- Highly detail oriented & naturally triple checks everything.
- LOOP CLOSER! You’re not simply doing a task, you’re following through with completion.
- SELF SUFFICIENT! You exhaust your resources searching for (or simply ask Google) solutions to things before asking someone on the team. You must be willing to roll up your sleeves to problem solve and find creative solutions to administrative challenges independently.
- SUPER communicator. Overcommunication is a core value of ours!
WHO’S THE BEST FIT FOR OUR TEAM?- Someone who lives and breathes spreadsheets, project management workflows, financial metrics and reporting- and can interpret them all for us.
- Someone who loves personal and professional iteration and growth. Our team is basically an incubator for both spiritual and profesh evolution.
- Someone who thrives in collaboration- nobody on our team works in a silo.
- Someone who appreciates the MAGIC behind the clientele that we serve, and the impact they make on the world.
WHAT ARE SOME OF THE PERKS?- Medical benefits
- Unlimited paid vacation
- Trainings led by world-class experts (think designers, conversions copywriters, UX experts, etc)
- Continued education, seminars, workshops, events and courses available to the entire team
- Personal development workshops (think energy management, conscious communications, etc)
- Team meditations, breathwork sessions, yoga, soundbaths, and other woo activities
- Annual team retreats (think creative brainstorming in costa rica, lake tahoe, hawaii and other tropical locales)
- Open use of our team biohack equipment (we’re huge nerds with energy hacks) on meeting days, which includes our Bellicon rebounder, red light therapy device, BrainTap binaural headset, NuCalm performance system, BioMat, infrared / ion device, among other things.
TRAINING & ONBOARDING //We’re looking to onboard last week of May or early June
1 week TRAINING: 8 hours
1 month: part time at ~20 hours per week
Month 2: evaluate to see if a full time fit is appropriate
HOW TO APPLY //If this sounds like your jam, please fill out an application HERE. We only hire incredibly dope individuals, so PRO TIP: don’t sound like a robot.
For bonus points, slide in our DM’s and send us a voice message saying hello! @wearebrandup
Job Tags
Full time, Part time, Remote job,