Job Description

Job Title: Virtual Administrative Assistant - Entry Level

Location: Remote

Job Responsibilities:

Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

Experience: Proven experience in a customer service role or within the travel industry.
Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
Professional Development: Access to ongoing training and development opportunities within the travel industry.
Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

HID

Data scientist Job at HID

...creative, curious, and motivated individual to join our corporate data science team, which is part of the CTOs Office at HID Global.... ...employees. Check us out here: and As our Data Scientist, youll support HIDs success by: Developing novel analytic...

ManTech International

Senior cyber security specialist Job at ManTech International

...Join a vibrant, energetic team committed to enhancing national security and public services through innovative tech. Since 1968, we've... ...ManTech seeks a motivated, career and customer-oriented Senior Cyber Security SIEM Specialist to join our team in Stennis, MS ....

Shine Careers

Entry Level Position Shine Window Cleaning Job at Shine Careers

...What we do:~Commercial and residential window cleaning~Pressure washing~Gutter cleaning~Holiday lightingOur core values:~Excellence~Positive Energy~Having Fun~SafetyWhat this role does specifically: You would show up in the morning, help...

TNStumpff Enterprises

Mail Carrier Job at TNStumpff Enterprises

...Now Hiring - USPS CDS Rural Mail Carrier TNStumpff Enterprises, LLC, the nations leader in Contract Delivery Service for the United... ...in 20 states, is currently seeking applicants to deliver mail PART TIME on two CDS mail routes solicited and posted by the USPS in the...

Diversified Transfer and Storage, Inc.

Class C Company Driver Job Job at Diversified Transfer and Storage, Inc.

Class C Company Driver JobDiversified Transfer & Storage has multiple dedicated OTR and Regional Reefer routes available, as well as local routes. Call today or check us out at https://www.dtsb.com/ to learn more!1-888-DTS-JOBSPay: 72,000 - 90,000 a yearEnjoy perks...

Virtual Administrative Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

am5TdUJOc1lZQ29SUjg5QkIvbFdFZjNERlE9PQ==