Patient Care Coordinator (ON SITE) Job at Blink Health, Saint Louis, MO

aVhPakFkZ1lZU1FVUk01Q0N2QldFL3pQRkE9PQ==
  • Blink Health
  • Saint Louis, MO

Job Description

Company Overview:

Blink Health is a healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. 

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. 

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Responsibilities:

  • Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery
  • Provide patient care to accurately support pharma programs and triage to a pharmacist when required
  • Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers
  • Document all call information and data discovery according to operating procedures
  • Utilize proper escalation channels to meet patient needs & resolve open issues
  • Research required information using available resources
  • Maintain confidentiality of patient and proprietary information
  • Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
  • Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering

Requirements:

  • High school diploma or GED required, Bachelor’s degree strongly preferred
  • Customer service or inbound call center experience required
  • Appropriate industry experience is necessary
  • Strong verbal and written communication skills
  • Sound technical skills, analytical ability, good judgment, and strong operational focus
  • A passion for providing top-notch patient care
  • Ability to work with peers in a team effort and cross-functionally
  • Strong technical aptitude and ability to learn complex new software
  • Full time position, on-site in Pittsburgh

Location/Hours

  • Full time position, on-site in Pittsburgh (Robinson Township) 
  • Must be open to work on weekday shifts 9-5, 10-6, or 11-7pm EST and rotating Saturday shift from 9-5

Perks:

  • Health Benefits, 401 K
  • Holiday pay
  • Overtime eligible
  • Casual dress code
  • Free Snacks

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Tags

Holiday work, Full time, Casual work, New year, Shift work, Rotating shift, Saturday, Weekday work,

Similar Jobs

IHC Health Services, Inc.

Obstetrics & Gynecology, Certified Nurse Midwife Job at IHC Health Services, Inc.

 ...Certified Nurse Midwife (OB GYN) Are you ready to practice big-city medicine with a small-city feel? Are you ready to practice at the top of your game, to provide access to the best treatments to all your patients? If we have your attention, read on. SCL Health... 

bant.io

Remote Client Success Manager Job at bant.io

 ...who will oversee a portfolio of assigned customers and liaise with cross-functional...  ...candidate is very passionate about customer service and has a natural desire to provide prompt...  ...business objectives. This is a long-term, remote position. Preference will be given to... 

CARLE

RN - Family Practice Residency Job at CARLE

The Ambulatory Nurse utilizes a systematic approach to nursing by incorporating assessment, planning, implementation and evaluation in the practice of nursing. Provides healthcare to individuals, families, and communities within the RN scope of practice as defined by the...

Cambridge Health Alliance

Ambulatory Pharmacist II Job at Cambridge Health Alliance

 ...Location:CHA Cambridge HospitalWork Days:Day/Evening/Weekends/HolidaysCategory...  ...policies and procedures, the Ambulatory Pharmacist II is responsible for providing pharmaceutical...  ...you can believe in where you work and go home every day knowing you made a difference.... 

University of Washington

Associate Professor or Professor (WOT), Center for Mental Health, Policy, and the Law | Department of Psychiatry & Behavioral Sciences Job at University of Washington

 ...Personnel Associate Professor or Professor (WOT), Center for Mental Health, Policy, and the Law School / Campus / College: School of...  ...our core faculty as an Associate or Professor. The option of Research Associate Professor/Research Professor is also available....