Live Chat Support Agent (Remote) Job at EPTAM Precision Solutions, Inc, North Las Vegas, NV

akhDcEJ0OFliQ3NkUjhCRUMvaFZIdmpPRWc9PQ==
  • EPTAM Precision Solutions, Inc
  • North Las Vegas, NV

Job Description

We are looking for a highly motivated and customer-oriented individual to join our team of Live Chat Support Agents. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be proficient in using a variety of computer applications.

The primary responsibility of this position is to provide support to customers via live chat. This includes answering questions, resolving issues, and providing assistance with products and services. The successful candidate will be able to quickly assess customer needs and provide solutions in a timely and efficient manner.

In addition to providing customer support, the Live Chat Support Agent will also be responsible for:

  • Monitoring and responding to customer inquiries in a timely manner
  • Providing accurate and helpful information to customers
  • Troubleshooting technical issues and providing solutions
  • Ensuring that customers are satisfied with the support they receive

Qualifications for this position include:

  • At least 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Proficiency in using a variety of computer applications
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of hours, including evenings and weekends

This is a full-time position that is based in our remote office. The salary is competitive and includes benefits such as health insurance, paid time off, and a 401(k) plan.

We look forward to hearing from you!

 

Job Tags

Full time, Remote job, Afternoon shift,

Similar Jobs

LV Collective

Graphic Design Intern Job at LV Collective

 ...Are you ready to dive into the world of branding and design? Do you dream of crafting stunning visuals, and do you thrive in...  ...team that values initiative and innovation, LV Collectives Graphic Design Internship is your perfect fit! As our Graphic Design Intern, you'... 

OneSpaWorld

Esthetician Job at OneSpaWorld

 ...arts and the spirit of generosity from which we perform your service. Namaste. Esthetician Applicants must: Have 3+ years of industry experience. Provide waxing, facials, body treatments, makeup applications. Interviewing clients to obtain information... 

car exhibition

Car exhibition in April. Need male and female model Job at car exhibition

Car exhibition in April. Need male and female modelhi,I'm sunnyI hv car exhibition in 4/21-29.Now I need white male and female model. Requirements:1. male height above 180cm, good looking, good body shape.2. female height above 170cm,good looking, good body shape.Casting... 

TJX Companies, Inc.

Backroom Coordinator Job at TJX Companies, Inc.

 ...Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging... 

CBRE

GIS Specialist 1 - Real Estate Job at CBRE

 ...and standard practices to make judgments. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, ESRI, Adobe Creative cloud, etc. Organizational skills with a strong inquisitive mindset. Intermediate math skills. Ability to...