Job Description

Server Job Responsibilities:

• Serves patrons with food and beverages in a positive and friendly manner.
• Provides information to help with food and beverage selections.
• Presents ordered choices promptly and efficiently.
• Maintains dining ambiance with an enthusiastic attitude.
• Prepares room for dining by setting condiments, napkins, service plates, and utensils.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.
• Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
• Keeps kitchen staff informed by noting the timing of meal progression.
• Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.
• Responds to additional patron requirements by inquiring about needs and observing the dining process.
• Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
• Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
• Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.

Requirements:

• Experience providing excellent customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with bussers, cooks, and other staff.
• Able to handle money accurately and operate a point-of-sale system.
• Ability to work in a fast-paced work environment and deliver orders promptly.

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