Food Service Supervisor - Memorial Union Markets | University of Wisconsin Madison Job at University of Wisconsin Madison, Madison, WI

  • University of Wisconsin Madison
  • Madison, WI

Job Description

Job Summary:

The Wisconsin Union is hiring two food service professionals for our team that operates three units in the Memorial Union. The Badger Market, Peet's Coffee, and the Daily Scoop are located on the first floor of the Memorial Union and generates over $3 million in annual sales volume.

Qualified applicants have experience in the restaurant, convenience store, or coffee industry.

Expect to:
-Create genuine experiences and build positive relationships.
-Support a team and train student staff.
-Manage day-to-day tasks and cleaning procedures at the store.
-See opportunities to grow within the organization.

This is an hourly position that works 40 hours/ week including open, mid-shifts, closing & weekend shifts, with the possibility of overtime during certain times of the year under business needs.


Oversees daily food service operations and performs food preparation activities in environments such as dining, retail, and/or catering venues to ensure customer satisfaction and achieve food service goals.
  • 20% Assigns and coordinates the day-to-day activities of food service staff
  • 5% Develops and schedules logistics and menus for daily and catering operations
  • 30% Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities
  • 15% Performs routine and non-routine food preparation activities including cook to order and specialty foods
  • 15% Cleans, inspects, and maintains kitchen equipment and work areas
  • 15% Adheres to federal, state, campus, and local food safety regulations, policies, and procedures

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion


H.S. Diploma


- Previous retail (restaurant, convenience store, or coffee industry) experience 6 months or more
- Demonstrated customer service skills

- Previous retail experience in a supervisory or lead role
- Demonstrated ability to multi-task


ServSafe Certification
Hold or able to obtain within 6 months

Valid Bartender License
Hold or able to obtain within 6 months

Work Schedule:

The three market units are open between 6:30am to 11:00pm. The ideal candidate will show flexibility in working all three of an open, middle, and closing shift. We strive to work with each employee regarding their schedule when possible, but employees must be able to work with a fully variable schedule. High-volume times include the first two weeks of May and the whole month of September.

Work Type:

Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

Appointment Type, Duration:



Minimum $22.00 HOURLY
Depending on Qualifications
This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see

Additional Information:

The Wisconsin Union operates from several buildings on the UW-Madison campus including Memorial Union, Union South, Fluno Center, Pyle Center, University Club, Red Gym, and the Student Activity Center. The Wisconsin Union is a financially self-supporting division of the University of Wisconsin-Madison. Financial support for the organization is provided by income earned by over thirty food service units and a variety of nonfood units such as games, guest rooms, space rentals and campus vending. Substantial support is also provided by student fees. The total annual organizational budget is approximately $60 million dollars.

Student Affairs is led by the Vice Chancellor for Student Affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well-being, identity and inclusion, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide identity-based spaces and leadership resources; the Wisconsin Union; University Health Services; and University Recreation and Wellbeing.

How to Apply:

Please submit a cover letter referring to your related work experience and a resume detailing your professional background. Please keep in mind, applicants need to articulate all required qualifications in their cover letter and/or resume.


Jenny Lee
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Food Service Supervisor(DS013)



Employment Class:

University Staff-Ongoing

Job Number:


The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

About University of Wisconsin Madison

The University of Wisconsin–Madison has been a catalyst for the extraordinary since its founding in 1848. Our students, staff, and faculty partake in world-class education and conduct prolific research that solves real-world problems. Our guiding principle is the Wisconsin Idea, a commitment to outreach that creates a better future for our state, our nation, and the world. We value the contributions of each person and recognize that diversity is a source of strength, creativity, and innovation.

Connections working at University of Wisconsin Madison

Job Tags

Hourly pay, Full time, Work experience placement, Local area, Shift work, Weekend work,

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