Director of Operations Job at Storm Smart, Fort Myers, FL

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  • Storm Smart
  • Fort Myers, FL

Job Description

Storm Smart is one of the largest manufacturers of storm protection products in the America’s. We have an extensive list of accomplishments, including being recognized by Inc. Magazine as one of North America's fastest-growing privately held corporations.

Since our start in 1996, we have helped nearly 100,000 homeowners increase the value of their property by making their homes safer from storms and more energy efficient. We continue revolutionizing the storm protection industry powered by the most talented people with an unwavering drive to be the best.

Because we believe in our workforce, you will be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed.

We Also Offer The Following

  • Competitive Pay
  • Health, Dental and Vision
  • Company-paid Group Life Insurance
  • Paid Time Off
  • Holiday Pay
  • Generous 401(k) plan that includes a 4% employer match.
  • Tuition reimbursement
  • Company-paid Short Term Disability Plan
  • Critical illness, Hospital Indemnity, and Accident plans
  • Volunteer Time Off
  • Parental Leave

At Storm Smart, our success depends on people, productivity, and procedures.

The Director of Operations will oversee the manufacturing process to ensure effectiveness and efficiency, including warehouse organization, maintenance, production scheduling, and wholesale operations. It focuses on enhancing productivity while ensuring that products meet customer requirements and industry standards. Additionally, it ensures that all areas of responsibility are reaching the goals set by departmental and company leadership. The role also establishes quantitative and qualitative metrics, guidelines, and standards to evaluate the company's efficiency and effectiveness, identifying opportunities for improvement. Furthermore, it involves monitoring cost of sales metrics to achieve financial objectives and implementing cost-effective business processes.

Key Responsibilities & Duties

  • Focus on quality and process improvements.
  • Crucial role in workplace management fostering a safe, productive, and motivated work environment.
  • Projects a positive image of the organization to employees, customers industry.
  • Reviews, analyzes, and evaluates business procedures.
  • Implements policies and procedures that will improve day-to-day operations.
  • Ensures work environments are adequate and safe.
  • Plans, directs, controls, implements, evaluates, monitors, and communicates and explains new processes, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
  • Improves customer service and satisfaction through policy and procedural changes.
  • Leads coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more.
  • Improves employee engagement to drive business performance.
  • Establishes effective strategies to drive team success by fostering transparency, collaboration and creating clear objectives and goals.
  • Participates in the hiring and training of departmental managers and employees.
  • Organizes and oversees the work and schedules of departmental managers and employees.
  • Conducts performance evaluations that are timely and constructive.
  • Manages discipline and termination of employees as needed and in accordance with company policy.
  • Performs other related duties as assigned.

Performance is evaluated based on metrics, such as production efficiency, cost reduction and quality control standards attainment and on time delivery. Other factors include improvements in safety records, employee productivity and satisfaction levels.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Required Skills/ Abilities

  • Thorough understanding of practices, theories, and policies involved in business and Finance.
  • Superior verbal and written communication and people skills.
  • Superior managerial and diplomacy skills.
  • Extremely proficient in Microsoft Office Suite or related software.
  • Excellent organizational skills and to detail.
  • Excellent analytical, decision-making, and critical thinking skills.

Job Tags

Holiday work, Temporary work,

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