Job Description

As a Clothing and Footwear Retail Associate at Mountain Hardware and Sports (soft goods), you'll stay active helping customers in our soft goods department. This includes our apparel, footwear, and accessory product selections. This role involves working closely ensuring your department is well-stocked, organized, and features attractive displays. If you have experience or an interest in clothing apparel, footwear, and/or prior retail customer service experience, this position could be a great fit.

As a 100% employee-owned company, Mountain Hardware and Sports proudly offers stability, growth and a career path with generous industry-leading benefits.

Work location: on-site

Schedule: full-time (8hr shift - 40hrs/week)

Duties and Responsibilities

*Duties, responsibilities, skills and qualifications outlined in this document are not exhaustive and may change as determined by the needs of the company.*

• Greet customers and assist with clothing and footwear products and recommendations

• Provide product knowledge, promote, and sell clothing and footwear items, recommending complementary products

• Set up, maintain, and organize attractive product displays that align with promotions and seasonal trends

• Process transactions accurately, handle special order requests, and assist with receiving and stocking merchandise

• Assist in loading/unloading merchandise and maintaining a clean, organized, and safe department

• Stay updated on industry trends in clothing, apparel, and accessory items

Skills and Qualifications

• Must be able to work in the United States

• Must be at least 18 years or older

• Must be able to communicate effectively in English

• Must have ability to lift up to 56lbs

• Must have ability to use a ladder

• Ability to use provided computer, programs, and technology-based equipment when needed

• Ability to perform duties in a fast-paced, confined environment while maintaining focus and efficiency

• Ability to multi-task

Experience

• Customer service: 1+ year (preferred)

• Clothing and footwear (soft goods) related experience: 1+ year (preferred)

Benefits

• Paid Time Off (Vacation Pay)

• Paid Sick Leave (Sick Pay)

• Paid Meal Periods

• Medical, Dental, and Vision health insurance

• Employee Stock Ownership Plan - ESOP

• 401k with Employer Match

• Employee Store Discount

• Employee Referral Program

• Fitness Reimbursement ($300 a winter season)

• Access to Ski California Gold Ski Pass Access (transferable ski pass to be used at any California ski resort)

• Annual Reviews and Increases

• Christmas Bonus

As a 100% employee-owned company, we’re more than co-workers—we’re a team of owners dedicated to supporting our community with quality products and friendly service. Through collaboration, openness, and a sense of belonging, we foster a workplace where careers thrive, differences are embraced, and our community impact makes us proud. We are an equal opportunity employer committed to building a diverse, inclusive team.

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