ASSISTANT GENERAL MANAGER
Golf Suites™ is seeking an Assistant Director of Operations at our Baton Rouge, La location. Golf Suites™ mission is to provide a fun, all-Inclusive, engaging, and authentic golf-centric entertainment venue focused on ultimate hospitality and game improvement. GolfSuites™ prides itself on delivering FUN with passion by building relationships and creating unforgettable experiences for every guest.
The Assistant Director of Operations supports the Director of Operations in planning, directing, and coordinating venue operations across all departments to ensure that day-to-day operations run smoothly. The Assistant Director of Operations works alongside with, trains and coaches Golf Suites’s leaders to provide best-in-class service and hospitality while delivering fun with passion to our Guests. The Assistant Director of Operations is responsible for all business functions, including executing daily operational activities, building a strong team through effective hiring, scheduling, Team Partner development and team engagement, implementing and upholding processes and standards, ensuring quality food preparation, maximizing financial performance, building relationships with their community, and growing the Golf Suites brand.
Key Responsibilities
Demonstrate Golf Suites Core Values: Fun, Friendly, Passionate, Knowledgeable and Engaging
Deliver our Brand promise – Deliver Fun with Passion
Coach and guide Department Managers and their Team Partners in providing best-in-class service and hospitality
Plan, direct and coordinate day-to-day venue operations
Interact with Guests to ensure positive guest service in all areas
Coach and develop department leaders and Team Partners
Delegate and follow-up on the completion of tasks
Drive Team Partner engagement
Forecast and manage sales and expenses
Leverage business metrics and trends to drive performance and to maximize profit and revenue
Enforce compliance with food handling standards and ensure consistent high quality food preparation
Uphold operating standards and drive Guest and team safety and satisfaction
Cultivate relationships with community leaders and organizations to ensure strong connections
Key Qualifications
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